Geo Inc. respects our customers’ rights to privacy. Your detailed customer information, such
as service address, phone etc., are held in strict confidence and are not sold or transmitted to
any other marketing firm, corporation or individuals. This policy applies to information held by
Geo Inc. and its affiliated brands, including WoodFloorsRepaired, in connection with Geo Inc's
Asking for your information
There are times when we may ask our customers for personal information such as your
name, address, e-mail address and other specifics. This information assists us in offering
products and services we think you'd like to hear about. If you prefer not to be contacted,
please follow the un subscribe instructions in the e-mails you receive, or contact Geo Inc. at
Geo Inc. also collects purchasing information, including credit card numbers and information
used to provide requested services, such as order fulfillment. Information collected with our “E-
mail this Page to a Friend” Web feature is used one time for that purpose only. When we ask
for personal information for any reason, we will provide a link to this policy statement to make
our intentions clear.
Personal Information Privacy
Geo Inc. will take all appropriate steps to keep your personal information confidential,
including limiting access to customer information databases, communicating this policy
statement to all Geo Inc. employees and establishing and enforcing penalties for violating this
statement. Additionally, Geo Inc. annually certifies itself and ensures its adherence to the
Corporate laws in the state of Illinois. (Code #A9347c)
Geo Inc. will not sell, rent or give away customer information to other companies for use in
selling others' products or services. When we do contract with another company to market or
advertise products or services for us (example: mailing lists purchased, or phone book
advertisements), we will insist on binding agreements from those companies protecting our
customer information. We will vigorously enforce all privacy agreements we have with other
companies. However, when you receive services directly from a third party, such as a shipping
company, financing provider or internet service provider, your personal information is treated in
services through Geo Inc.
We gather personal information from our customers so we can better develop our relationship
with those customers. Occasionally, we seek customer comments on our products and
services. These comments allow us to determine which products and services our customers
should be made aware of based on their specific needs.
We will pro actively communicate with customers via e-mail or other online delivery devices to
provide offers and information we believe will be of interest. Customers who no longer wish to
receive these communications should inform us and we will remove their names from our
mailing lists. Geo Inc. will be judicious in the use of e-mail and paper mail to communicate
with customer, putting ourselves in the place of the recipients of our mail and treating our
customers as we ourselves would like to be treated.
Our Website shares usage information about site visitors with reputable third-party
companies for targeting our Internet banner advertisements on this site and other sites, as
well as for gathering aggregate information about site traffic and usage. For these purposes,
we and our third-party companies note some of the pages you visit on our Website using pixel
tags (also called clear gifs). The information collected by our third-party advertiser using these
pixel tags is not personally identifiable. Some of the information collected by our third-party
analytics provider may be personally identifiable; however, our provider is contractually
precluded from selling, licensing or conveying any such information to any third party or from
about our third-party advertiser, or opt out of the targeting program. View more information
about our third-party analytics provider, including how to opt out of the data collection.
Geo Inc. is a licensed C-Corporaton in the state of Illinois. Geo Inc. is an independent, profit
organization whose mission is to enable individuals and organizations to establish trusting
relationships based on respect for personal identity and information by promoting the use of
fair information practices. This privacy statement covers the site www.carpetsrepaired.com.
Because we want to demonstrate Geo Inc.’s commitment to our users’ privacy related to the
Website, we have agreed to disclose its information practices and have its privacy practices
reviewed for compliance.
If users have questions or concerns regarding this statement, they should first contact the
Webmaster by clicking on the link, or call 630.417.4949. If they do not receive acknowledgment
of their inquiry or their inquiry is not satisfactorily addressed, they should then contact Geo Inc.
in writing. This will serve as a liaison with the Website to resolve users concerns.
Notification of Changes
privacy statement, the home page, and other places we deem appropriate so our users are
always aware of changes to the information we collect, how we use that information, and
under what circumstances, if any, we disclose it. If, however, we are going to use users’
personally identifiable information in a manner different from that stated at the time of
collection we will notify users by providing 30 days notice on www.carpetsrepaired.com.
Order Information Privacy and Credit Card Security
We currently use a Secure protocol to safeguard your information, including your credit card
number, during phone transactions. None of the tens of thousands of people, who have made
purchases through Geo Inc., have reported to us fraudulent use of their credit card as a result
of their online order. We believe our secure protocol to be a very safe method, but we are
always looking for even more secure methods to safeguard information.
To protect your information once your transaction is complete, Geo Inc. stores your information
on an off-line system. There is no external access to this information and its internal access is
For your protection, never put your credit card number or other sensitive information in
unencrypted e-mail. In the extremely unlikely event that we ever do suspect a customer's credit
card number has been intercepted, we will immediately notify the customer.
CarpetsRepaired.com Safe Service Guarantee
Geo Inc. helps ensure your protection by offering a safe service guarantee. Under the Fair
Credit Billing Act, your credit card bank cannot hold you liable for more than $50 in
unauthorized or fraudulent charges. Geo Inc. will cover the amount for which you are held
liable up to the full $50 if the fraudulent transaction resulted through no fault of your own from
purchases made at Geo Inc. Geo Inc. also requires that you have followed all rules and
procedures of your credit card provider relating to fraudulent and authorized use.
Geo Inc. currently uses “cookies” on our site. Our cookies tag each visitor's browser with a
random, unique number. The cookie simply assigns a number and does not disclose any
personal information about the person using the browser. By noting where these uniquely
numbered browsers go on our site, we can study traffic patterns and improve our site.
If you have any questions about this privacy statement, the practices of this site, or your
dealings with Geo Inc., please contact the Webmaster. If you wish to update or correct the
personal information you provided to Geo Inc., please call 630.417.4949. To add your name to
any of the Geo Inc's “Do Not Call”, “Do Not E-mail” or “Do Not Mail” lists for marketing
communications, please visit our Communication Preferences page or simply give us a call
directly at 630.417.4949
Sales and services are subject to Limited Warranty and Terms & Conditions agreement as
stated on the back of your work order. Prices, promotions, specifications, availability and terms
of offers are for U.S. end users only, not resellers, distributors or non-U.S. purchasers, and
may change without notice or obligation. Prices exclude destination charges or specialty work.
Geo Inc. cannot be held responsible for pricing or other typographical errors and reserves the
right to cancel orders that result from these errors.